Faqs

When will my pre-ordered items ship?

Items for pre-orders have an estimated shipping date provided by the manufacturers. However, we cannot control the dates that are given to
us, and also are unable to guarantee shipping dates. *Please look at the product description for specified pre-order shipping dates- In-stock
items ordered along with preordered items WIII be shipped out altogether.

What shipping methods are available?

We offer a variety of shipping methods to suit your needs, including standard, expedited, and express shipping. You can choose your preferred
method at checkout, and shipping costs will be calculated based on your location and selected speed. We partner with reliable carriers to
ensure your order arrives safely and on time.

Do you ship internationally?

Yes, we ship internationally! Shipping fees and delivery times will vary based on your location.

How long does shipping take?

Standard shipping typically takes 5-7 business days, while expedited and express options are faster- You'll receive tracking information once
your order has shipped. Orders are processed and shipped within 1—10 business days after purchase. Orders are not processed on weekends
or holidays.

What is your return policy?

All sales are final. We do not accept returns or exchanges- In the event of errors made by Gardens & Seeds, customers must contact
thengoc179@yahoo.com to request authorization for an exchange.

How do I exchange an item?

In the event of errors made by Gardens & Seeds, customers must contact thengoc179@yahoo.com to request authorization for an
exchange.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), Apple Pay, PayPal, and other secure payment options. Your payment information is always protected.

Can I use more than one payment method?

At this time, we only accept one payment method per order. However, you can use gift cards or store credits in combination with your payment method.

When will I be charged for my order?

Your payment will be processed at the time your order is placed. You’ll receive a confirmation email with details of your purchase once your payment has been processed.